Privacy Policy

Minerva Heights ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website minervaheights.com, interact with our services, or communicate with our team.

1. Information We Collect

Personal Information

We may collect the following personal information when you voluntarily provide it through forms, scheduling tools, or direct communication:

Name, email address, phone number, mailing address, home size preferences, phase interest selections, preferred contact times, tour scheduling preferences, home customization selections, and any additional information you provide in free-text form fields.

Automatically Collected Information

When you visit our website, we may automatically collect certain information including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, click patterns, and device identifiers.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and schedule consultations, tours, or calls. To send you information about available homes, floor plans, pricing, and community updates. To process and save your home customization selections. To improve our website, services, and user experience. To send marketing communications, newsletters, and promotional materials (with your consent). To comply with legal obligations and protect our rights. To communicate construction updates, phase timelines, and community news.

3. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website, conducting business, or serving you, including CRM platforms (such as Mailchimp or HubSpot), scheduling tools (such as Calendly, Acuity, or TidyCal), analytics services (such as Google Analytics), email marketing platforms, and payment processors.

We may also disclose your information when required by law, to enforce our site policies, or to protect our or others' rights, property, or safety.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our website may contain links to third-party websites, including embedded maps (Google Maps), social media platforms, and partner services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

6. Your Rights and Choices

You have the right to access, correct, or delete your personal information at any time. You may opt out of marketing communications by clicking the "unsubscribe" link in any email or contacting us directly. You may disable cookies through your browser settings, though some website features may not function properly without them.

If you are a Texas resident, you may have additional rights under the Texas Data Privacy and Security Act (TDPSA), including the right to know what personal data we collect, the right to delete your data, the right to opt out of data processing for targeted advertising, and the right to non-discrimination for exercising your privacy rights.

7. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Interest list and lead information may be retained for the duration of the Minerva Heights development project.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Minerva Heights
Melissa, Texas
Email: info@minervaheights.com
Phone: (xxx) xxx-xxxx